shipping & returns
Shipping Policy & Gift Wrap Service
All orders at Boutique by Sonia come in a box and are gift wrapped by hand complimentary without extra charge in our signature wrapping. The packaging is eco-friendly and biodegradable to support a cleaner & greener environment.
Our main service used for all orders in the UK is Royal Mail. All orders are processed and dispatched within 3 business days. You will have the option to choose Royal Mail First Class or Second Class at checkout and delivery will be based upon chosen option. All UK orders are tracked and signed for.
We ship internationally to Austria, Australia, Canada, Germany, India, Netherlands, Saudi Arabia, Turkey, UAE and USA. Our main service used for international orders from the UK will be Royal Mail or DPD. All orders will be dispatched within 4 days with tracking and aim for delivery 7 to 10 business days depending on destination. Cost of international shipping will be applied at checkout.
Returns & Refunds
How We Do It
We endeavour that you love all the jewellery you buy from Boutique by Sonia. We cannot issue refunds or exchanges on earrings once purchased due to hygiene reasons.
Necklaces can be exchanged or refunded within 14 days of purchasing. The item must not be worn and returned in the original box. Postage for return paid by customer. A refund will be processed when items are received.